Shipping policy
Last updated: December 13, 2025
This Shipping Policy applies to all purchases made on varalux.shop and outlines our fulfillment and delivery practices.
1. Order Processing Time
All orders are processed within 1 to 3 business days (Monday through Saturday, excluding Sundays and public holidays). “Processing time” refers to the period from order confirmation to the moment the shipment is dispatched from our facility.
2. Shipping Time & Delivery Estimates
We strive to ensure efficient delivery to our customers in the United Kingdom.
- Shipping Origin: All orders are shipped from our distribution facilities.
- Estimated Shipping Time: Once dispatched, the estimated shipping time is 7 to 13 business days.
- Total Delivery Time: Therefore, the total estimated time from order placement to delivery is approximately 8 to 16 business days.
3. Shipping Cost
We offer Free Shipping on all orders to the United Kingdom. No handling or delivery fees apply.
4. Tax Information
- Taxes & Duties: As we ship to the United Kingdom, product prices are displayed in USD. Please note that for international shipments, you may be responsible for import duties or VAT depending on local customs regulations upon arrival.
- Note: If your order value is below £135, VAT is typically collected at the point of sale (if applicable). For higher values, customs fees may apply upon delivery.
5. Shipping Locations
We currently ship exclusively to the United Kingdom. If your destination is not listed at checkout, please contact us for further assistance.
6. Tracking Your Order
Once your order has shipped, you will receive an email containing the tracking number. You can track your shipment status through the link provided in the email.
7. Delays
Delivery times are estimates and may vary due to external factors such as weather disruptions, customs inspections, or carrier delays. We appreciate your understanding in the event of any unforeseen delays.
8. Contact Information
If you have any questions regarding our shipping policy, please contact us:
- Operator: Jennifer Jane Higgs
- Email: support@varalux.shop
- Address: 17 Woodvale Road, Little Sutton, Ellesmere Port, CH66 3QJ, United Kingdom
- Phone: +44 7832180394